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Privacy Policy

AWESUM HAIR works to ensure that your privacy is protected when using our services. We, therefore, have a privacy policy sets out how your personal data will be processed and protected.
In providing your personal details, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your data for the following purposes:

  • Creating your personal account at ‘AWESUM HAIR’ (e.g. your name and email address)
  • Processing your orders via our online services (e.g. your name, address, date of birth and bank details)
  • Send you marketing offers such as newsletters and catalogues (e.g. your email address, your name and your postal address)
  • Contact you in the event of any problems with the delivery of your items (e.g. telephone number, address)
  • Answer your queries and to inform you of new or changed services (e.g. your email address)

We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this, your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are legal grounds to keep the data, such as an ongoing contractual relationship.

What are your rights?

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. Annually, you have the right to request written documentation on the personal information we have about you in our account files. To request this document, please write to care@awesumhair.com. You can withdraw your consent to us using this data for marketing purposes (i.e. sending catalogues, newsletters or offers) at any time. You can contact us by sending an email to care@awesumhair.com

Who has access to the data?

We never pass on, sell or swap your data to third parties for marketing purposes outside the ‘AWESUM HAIR’ Company. Data that is forwarded to third parties, for example, shipping agents in connection with the delivery of goods, is only used to meet ‘AWESUM HAIR’’s commitments to you. ‘AWESUM HAIR’ may also supply your personal details to organisations such as credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.

How do we protect your data?

We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access, etc. We continually adapt our security measures in line with technological progress and developments. At ‘AWESUM HAIR’ we protect your data using encryption. Secure Sockets Layer (SSL) is a function that encrypts all information sent between the buyer and seller.

Card purchases

To make card purchases with us as secure as possible, all information is sent in encrypted form using SSL. This means that the information is passed through a secure connection and that your card details cannot be read by external parties.
For card purchases, we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security.
When you pay by card, we reserve the right to carry out an identity check.

Cookies

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. ‘AWESUM HAIR’ uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties.

There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session.

We use permanent cookies to store your choice of the start page and to store your details if you select “Remember me” when you log in.

You can easily erase cookies from your computer or mobile device using your browser.

Third-party cookies

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and Core Metrics. The cookies used are both permanent and temporary cookies (session cookies).

Links

Awesumhair.com may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites. We, however, offer these links to make it easier for our visitors to find more information about specific subjects.

Copyright

The content of this site is copyright-protected and is the property of Awesome Trading Limited

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